Privacy Policy

1. Introduction

OpenResourceLounge ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy outlines our approach to collecting, utilizing, sharing, and preserving your data when you access our website openresourcelounge.sbs or utilize our yacht rental offerings.

By engaging with our services, you're giving your consent to the protocols detailed in this policy. This policy adheres to prevailing privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other Canadian privacy laws.

2. Information Collection

2.1 Personal Data

We accumulate personal data that you supply voluntarily when you:

• Reserve a yacht rental
• Get in touch with us via our site or phone
• Sign up for our newsletter
• Complete forms on our website
• Take part in surveys or promotional activities

Such information can include:

• Your name and contact details (such as email, telephone, and address)
• Payment details (managed securely by third-party services)
• Preferred yacht rental options and specifications
• Contacts for emergencies
• Food preferences or health-related details (if shared)

2.2 Information Collected Automatically

As you browse our site, we automatically gather specific device and usage data:

• IP address and geographic details
• Web browser type and version
• Web pages visited and time spent on our site
• Source websites
• Device specifics (model, screen size, etc.)

2.3 Cookies and Tracking Techniques

To improve your experience with our site, we employ cookies and similar tracking methods. These enable us to:

• Remember your site preferences
• Analyze site traffic and performance
• Deliver personalized content
• Refine our offerings

You can customize your cookie settings via your browser or our site's cookie consent feature.

3. Utilization of Your Data

The data we accumulate serves a series of purposes:

• Providing Services: To deliver yacht rental services, manage reservations, and communicate regarding your bookings
• Support: To address your inquiries and offer assistance
• Transactions: To handle transactions and manage financial records
• Security: To ensure operational safety and prevent fraudulent activities
• Marketing: To forward promotional content and updates (subject to your permission)
• Website Enhancement: To evaluate web traffic patterns and augment our website's functionality
• Compliance with Laws: To adhere to legal statutes and regulations

4. Disclosure of Information

We do not sell, trade, or lease personal information to outside parties. However, we may share your data in the following instances:

4.1 With Service Providers

We may divulge information with trustworthy third-party providers assisting in: payment processing, website hosting and upkeep, email marketing, analytics and efficiency tracking, customer support.

4.2 Legal Necessities

We may disclose your data if mandated by law or as a response to legal process, judicial orders, emergencies, or investigations of potential illegal actions.

4.3 Business Transactions

In case of a merger, acquisition, or sale of business assets, your data may be part of the assets transferred.

5. Data Protection

We employ suitable technical and organizational safeguards to shield your personal data from unauthorized access, modifications, disclosures, or annihilation. These comprise encryption, secure servers, restricted access, periodic evaluations, and staff training.

Nonetheless, no data transmission over the internet or electronic storage system is entirely secure. Hence, we cannot warrant the complete security of your data.

6. Retention of Data

We maintain your personal data solely as long as is necessary for the aims for which it was collected or as per regulatory requirements. Typical retention spans:

• For charter reservations: 7 years (for tax/legal purposes)
• In marketing communications: until you opt out or remove your information
• For website analytics: 24 months
• In customer support: 3 years following the last interaction

7. Your Rights and Preferences

You have the right to request access, correct inaccuracies, erase data (conditions apply), data portability, and to opt out of marketing communications, including cookie preferences management. To exercise these rights, reach out using the information provided below.

8. External Services

8.1 Google Analytics

For website analytics, we employ Google Analytics. You can opt-out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our site may include links to social platforms, which have their distinct privacy policies.

8.3 Transaction Processors

All payment processing adheres to PCI DSS standards and is carried out by external compliant processors.

9. International Data Transfer

Your information may be shifted to and processed in locations outside of Spain. In such instances, we ensure compliance with applicable privacy legislation.

10. Privacy for Minors

We do not intentionally collect data from those under the age of 13. If you suspect a child has provided data to us, please get in touch at once.

11. Policy Amendments

We may revise this Privacy Policy periodically to mirror changes in our practices or regulatory prerequisites. We'll inform you by publishing the amended policy on our website, emailing our registered users, or displaying an announcement on our site. Continuing to use our services after the modification date signifies your acceptance of these changes.

12. Contacting Us

Should you have inquiries concerning this Privacy Policy or our data handling, please connect with us:

13. Adhering to Google Ads Consent Guidelines

Our adherence to Google Ads consent policies enables you to modify tracking preferences via our cookie settings at any time.